SITEWIDE 20% OFF SALE | WITH CODE FLASH20 | ENDZ 12/04
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SITEWIDE 20% OFF SALE | WITH CODE FLASH20 | ENDZ 12/04
As we all know, sometimes you get your brand-new gear, put it on, and it just doesn't feel right. Oh no! Hey, don't panic! We will take care of it!
While exchanges are not our favorite, we offer a refund or store credit for any items you wish to return.
Fill in the form below and send it. Our team will then send you a confirmation email with all the information you need to complete your return.
Package up the item/s you want to return. You can reuse the bag from Devil Walking but never use a box. We will prepare the shipping back to us via DHL. The carrier will pick up the package from your order address, and you can schedule it at a suitable time. You will receive an email from hello@devilwalking.com with detailed instructions.
We don't offer direct exchanges. However, you can make a new order for the item(s) and the size(s) you want. Afterward, you could return the item(s) you don't want for a store credit or refund. There is an option for free exchange on certain conditions. Check the FAQ below for more details.
As we all know, sometimes you get your brand-new gear, put it on, and it just doesn't feel right. Oh no! Hey, don't panic! We will take care of it!
While exchanges are not our favorite, we offer a refund or store credit for any items you wish to return.
Fill in the form below and send it. Our team will then send you a confirmation email with all the information you need to complete your return.
Package up the item/s you want to return. You can reuse the bag from Devil Walking. We could prepare a shipping return label via DHL (it costs $19) or send the package yourself. Don't ship the gear in a box with a prepared label, as it may increase the shipping price.
We don't offer direct exchanges. However, you can make a new order for the item(s) and the size(s) you want. Afterward, you could return the item(s) you don't want for a store credit or refund. There is an option for free exchange on certain conditions. Check the FAQ below for more details.
As we all know, sometimes you get your brand-new gear, put it on, and it just doesn't feel right. Oh no! Hey, don't panic! We will take care of it!
While exchanges are not our favorite, we offer a refund or store credit for any items you wish to return.
Fill in the form below and send it. Our team will then send you a confirmation email with all the information you need to complete your return.
Package up the item/s you want to return. You can reuse the bag from Devil Walking but never use a box. We will prepare the shipping back to us via DHL. The carrier will pick up the package from your order address, and you can schedule it at a suitable time. You will receive an email from hello@devilwalking.com with detailed instructions.
We don't offer direct exchanges. However, you can make a new order for the item(s) and the size(s) you want. Afterward, you could return the item(s) you don't want for a store credit or refund. There is an option for free exchange on certain conditions. Check the FAQ below for more details.
The return label costs differently for every location:
1. Europe - $19
2. United Kingdom $16
2. Rest of the World - $19
It's not the cheapest return label, but it's fast and easy, and you won't have to visit the local Post Office. The carrier will pick up the package from your order address, and you can schedule it at a suitable time.
No, as it may increase the shipping price. You can reuse the Devil Walking bag and ask the DHL carrier for a flyer. They are recyclable, and we will take care of it.
No, otherwise, we won't accept the return.
Yes, if you are in the European Union. Once you fulfill the return form, you will receive an email with our address.
No, if you are outside the European Union.
Once we receive the gear, we will need 1-5 days for some quality checks. Once we are ready, you will receive an email notification to confirm if the return has been accepted.
Refunds may take a few days, depending on the payment method you have used.
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